Please contact the appropriate department for your email inquiries.
If you have already ordered, Click Here to find your Airwaybill/Tracking Number.
Please review the Quick Answers below before using this form. In order to direct your question to the appropriate department, please select the subject of your email inquiry from the list:
North America Toll Free: 1-866-621-6886
Between 6:00am and 6:00pm Pacific Time. 7 days a week (excluding holidays)
I have a question about how to order your product.
Pay online using your credit card here
Pay via mail by sending a cheque or money order along with our mail order page here
I want to know the status of an order I have already placed.
Tracking numbers can be found by clicking here.
I am not happy with this product and want a refund.
Click here to request a Return Merchandise Authorization.
I need to update my shipping address information.
Please be advised that if your package has already been shipped via UPS or DHL, it must be rerouted by the recipient. You may change the delivery address of the package yourself by contacting the courier with your tracking number. If your order has not been shipped, please provide alternate shipping instructions in the form above.
I wish to cancel my order.
To ensure fast and efficient customer service, please include your order number, date, and time of purchase in the form above.
I received SPAM, which appears to be promoting your product.
We do not condone spamming and take this very seriously. Please forward a copy of the offending email you received in the form above, so we can take appropriate action.